I just had the weirdest experience with Sirius. I tried signing online, which I do every day at work, and it wouldn't take my name and password. I was freaking out. I use the same password for everything and my screename pops right up with the site. But I kept trying and trying and it never worked. So I called tech support and they couldn't find my account with my phone number. I was starting to panic.
Then I started talking to a real guy instead of a computer and he's telling me my number, which he somehow found, is registered to two accounts. Joseph Kalicki and James Kalicki. I tried explaining to him that James was a typo they made and I was Joseph, but he was having a hard time grasping that. I had to confirm everything. But then we got to my address.
I couldn't remember what address I registered the account to. I usually use my mom's address for everything, but when it doesn't involve getting mail I use my apartment address (I don't trust getting mail at my apartment). Well, it turns out it was my mom's address, but. . . the city changed her address a few months ago (before I got Sirius). Well, apparently I hadn't remembered the new address at the time, so I gave them the old address. But on top of just changing the numbers, they also changed what street the address is on. It used to be on a court, but it was right on the corner so they changed it to the street instead. So the address is totally different and this guy isn't buying or understanding that the city changed the address.
Finally, I convince him, or he just give sup or whatever. Anyway, he tells me my username and password (both of which I knew). He gets it to work over there and he tells me I need to capitalize the username. Well, I tell him, the username is exactly the same as it always is whenever I sign on. It pops up, I never type it. He just keeps repeating that I need to type it in uppercase. So I tell him thanks for the help, I'll figure it out myself.
Well, I change the username to caps and god dammit the freakin' thing works first try. What the hell was that all about?